Drive For Change Website
Organisations across the private and public sectors at some time all face the need for change, improving the way services are delivered and products produced.
A key factor in any successful change programme is a commitment to engaging and involving the workforce. A workforce that is convinced of the need for change and involved in the full process is much more likely to be committed to any changes decided and the organisation as a whole.
By managers, employees and trade unions working together, organisations can innovate by tapping into staff knowledge and experience. This will support long-term solutions for present and future service user needs. Joint problem solving between staff and managers helps organisations learn and helps build a wider understanding of how service improvements can be implemented.
Trade union engagement can give employees the assurance that changes are for the benefit of the service and the workforce. They also give employees a voice that is often necessary to bring about the cultural changes essential to service improvement.
This online toolkit has been designed for use by colleagues in public service organisations. The toolkit has been road-tested in 9 public service organisations. See ‘project history’ for further information.